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About Us

Since 1995, Synlab Ghana, formerly Medlab has been delivering quality laboratory services to the Ghanaian doctor and patient, embassies, visa programs, and corporate clients. As the first medical laboratory in West Africa to achieve accreditation under ISO 15189 in 2008, we set the pace for excellence in medical diagnostics. Our international accreditation recognises our commitment to quality, competency, and reliable results.

The accuracy of our test results is independently confirmed by an accredited Proficiency Testing provider who regularly send us unknown samples. Based on our results when processing these samples, they rank us amongst the best in the world. Furthermore, we have also been audited by DAkkS, a German Accreditation Body in 2015.

Synlab Ghana, uses automated analysers, which are supplied by international companies and regularly maintained. We employ highly qualified staff who benefit from continued professional training. This assures our patients of the highest standard of quality the first time, each time, every time. SYNLAB performs these services in Ghana, with the exception of a few tests which are sent to our sister referral labs in Europe, South Africa and the USA.

Synlab Ghana, operates in Accra, Tema, Kumasi, Takoradi, Koforidua and Sunyani as well as dedicated in-house lab on the premises of major clinical organisations. We operate a network of branches to provide courteous, comfortable, patient care at convenient collection points. We are committed to educating and informing our patients regarding their tests.

Since May 2015, Synlab Ghana, formerly Medlab has been a part of the SYNLAB Group, the largest Clinical Laboratory Services provider in Europe. Synlab Ghana is part of Synlab International.

SYNLAB Group, headquartered in Munich, Germany, was founded in 1998 and is the largest provider of medical laboratory services in Europe. SYNLAB also provides laboratory testing for veterinary medicine and environmental testing (e.g., water). SYNLAB has branches in over 40 countries in Europe, Africa, the Middle East, and Latin America, and has a staff of approximately 13,000 including over 1,000 pathologists and academic professionals. SYNLAB performs approximately 1.3 million tests every day.

SYNLAB provides the physicians in Ghana with a catalogue of over 5,000 specialised and routine tests, and has access to an extensive range of specialised pathologists who consult on patient results.  

For further information on SYNLAB group, please visit www.synlab.com

 

Mission and Vision

Our Mission

We provide actionable diagnostic information for healthy lives and well-being for all
Our goal is to provide a solid and reliable basis for our clients to make the best possible therapy decisions. We offer the highest degree of personalised laboratory diagnostic services and set ground-breaking quality standards. SYNLAB is Europe's undisputed market leader with a comprehensive offer of services that makes a vital contribution to public health protection. We collaborate with only the very best and drive scientific innovation with our international network of experts. At SYNLAB our analytical processes and methods are state-of-the-art, cementing our position as industry-leading provider of laboratory services.

 

Our Vision

Leadership through excellence in service to patients and the medical community with reliable diagnostics and value added
Whether for patients or clients from the medical professional world – SYNLAB is the industry leader in the provision of laboratory diagnostic services. We set standards that go above and beyond the expectations of our clients. A professional and passionate attitude towards service and customer care allows us to deliver reliable diagnoses that create real added value At SYNLAB we are always willing to go the extra mile for our customers. We strive to expand and enhance our network and change the European market for medical diagnostic services, thereby dedicating our attention to excellence and best practice.

 

Values

Passion | Accountability | Customer Centricity
We enjoy a special relationship with our customers, characterised by openness, honesty, respect and trust. We act with integrity in the interest of our partners and follow firm ethical principles. We offer a safe space in which all parties concerned feel welcome and in good hands. SYNLAB is transparent and communication is clear and direct. We mean what we say. And what we do, we do with joy and commitment.

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